Aqara Smart Doorbell Camera G410 with Chime, 2K, HomeKit Secure Video, 2-Way Audio, Built-in Matter Hub, Wireless/Wired, Supports Apple Home, Alexa, Google, Home Assistant, 2.4G/5GHz Wi-Fi, Gray

Product Description

Why is my network connection unstable? Ensure the doorbell and chime are within 5m to maintain a stable Zigbee/Matter link. For hub functions, all paired devices should stay within 5m. Keep the Wi-Fi router within 7m of the chime to avoid signal loss or latency. Can I connect this doorbell to my existing traditional chime? No. This doorbell is designed to work with the included 95dB chime for optimal performance and compatibility. How long does the battery last after a fresh install? Battery life can last up to 5 months, based on fewer than 10 wake-ups per day. In high-traffic areas, battery may drain faster. For longer life, enable Power Saving Mode in the app: Device Setting → Doorbell Setting → Working Mode → Power Saving Mode What are the free and paid cloud storage options? Is any cloud storage included? Free cloud storage: 1 day for the first 6 months, 12 hours from months 7 to 24. After 24 months, free storage ends. Paid option: HomeGuardian subscription provides 90-day cloud storage. A free 30-day HomeGuardian trial is included with your purchase. Why is the video quality poor? Please ensure the lens is clean, network is stable, and the firmware is updated to the latest version. When connected to HomeKit, the resolution is limited to 1600×1200, which also applies to Aqara Home when both platforms are used at the same time. As a leading provider of smart home solutions, Aqara excels in delivering a wide array of award-winning, user-friendly smart home products and platform solutions tailored for your home. We proudly serve over 12 million customers in more than 170 countries and territories. Our products are designed to offer convenience, security, and energy efficiency, making your home smarter, more sustainable, and adaptive to your evolving needs.